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Case Study
Scotiabank

Scotia Perks

Property
Maple Leafs
Raptors
Program objectives
Lead Generation
Engagement
Consideration
Favourability
Tactics
Paid Social
Organic Social
Broadcast-Visible
Email Marketing
In-Stadium activition
Digital
Contest
Signage
Tailgate Programming
In-Stadium Programming​

Scotia Perks rewards existing customers by removing common game day friction points and offering exclusive access to perks, events, and experiences. From free popcorn to bag check and express entry, the program elevates the fan experience at Scotiabank Arena —creating "bank envy" among non-customers.​

THE PROBLEM

Scotiabank needed to strengthen customer loyalty and attract new clients by offering added value beyond traditional banking services.​

THE ASK

Deliver premium experiences at Scotiabank Arena that strengthen brand loyalty and brand consideration among non customers.​

CREATIVE INSIGHT

Long lines and crowded entrances create friction before the game even begins, leaving fans feeling delayed, stressed, and undervalued. Solving these pain points gives fans the most valuable perk: more time with the game.​

THE IDEA

ScotiaPerks: A rewards program offering Scotiabank customers privileged access to Raptors experiences, exclusive events, and premium perks across the MLSE network.​

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The
Results

THE Results

LEAFS AND RAPTORS FANS ARE AWARE OF SCOTIA PERKS​
2 in 6​
NET AWAREESS OF ANY SCOTIA PERKS BENEFITS​
+32%​
FANS AWARE OF SCOTIA PERKS HAVE ACCELERATED CONSIDERATION FOR SCOTIABANK ​
+35%​

This is the power
of partnerships